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I'm quite disappointed. I was so excited to finally make some coffee with my new (subscription) bag of Hugh’s Blend, but when I unrolled the top of the bag, I discovered that it had been opened. Obviously, I'm not going to use the bag. I messaged via email, website contact form, and socials, and I thought for sure I'd get a prompt reply and an overnight replacement, but it's been a week and I have yet to hear back from a live person or see any restitution.